There's a few ways to try to recover from a failed delivery. At the store, there's a redelivery terminal. I include a redelivery HUD in most boxed products (not the content stuff, to keep those easy to use). If you purchased through Marketplace, I allow for redeliveries from there, too. Try that stuff first before you message me. Sometimes it may be a while before I even see that, and if you can recover a delivery, I'd really love to have that happen.
Now sometimes SL just fucks things up. It takes money but some glitch somewhere makes bad things happen and the vendors never deliver. If that's the case please please please go to your transaction history and message me as soon as possible with the transaction ID so I can collaborate it. I'll get you taken care of as soon as I can, even if it may be a wait.
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